HP 5 year Priority Access Service for PCs (250+ seats)

Give your in-house IT help desk immediate access to highly-skilled remote support agents who can talk the talk and get straight to resolving the issues.

We treat your engineers like engineers—not end users

Enjoy collaborative IT assistance from a team that understands and appreciates your troubleshooting insight and leverages your internal diagnoses.

We put the world in world-class IT support

Make the most of your IT resources with access to online tools that let you quickly and easily open, monitor, and close IT case tickets.

Description

HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.^[1]

Specifications

Supplier features
Warranty type	S
Warranty coverage	Warranty independent
Support type	Priority services
Service method	Phone
Response time	Next available agent
Place of service	Remote
Duration	5 years
Coverage details	Standard workdays - 9 hours
Care Pack type	Electronic

HP 5 year Priority Access Service for PCs (250+ seats)

Straight talk—IT to IT

We treat your engineers like engineers—not end users

We put the world in world-class IT support

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