Welcome to ITC Solutions! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with our website “http://itc-solutions.com.au”. We are committed to ensuring the privacy and security of your personal information. By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

 

Information We Collect

1.1 Personal Information:

We may collect personal information that you provide to us when you visit our Website or interact with us. This may include your name, email address, postal address, phone number, and any other information you voluntarily provide to us.

 

1.2 Usage Information:

When you access our Website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your interactions with the Website. We may also collect information about your activities on our Website, such as the products you view or purchase.

Use of Information

2.1 Providing Services:

We use the personal information we collect to provide you with the products and services you request, process your orders, communicate with you, and respond to your inquiries.

 

2.2 Improving Our Services:

We may use your information to analyze trends, monitor the effectiveness of our Website, and improve our services. This may include personalizing your experience on our Website, understanding your preferences, and enhancing our product offerings.

 

2.3 Marketing Communications:

With your consent, we may use your contact information to send you promotional materials, newsletters, and other marketing communications about our products, services, and special offers. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or by contacting us directly.

Information Sharing

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers are obligated to protect your information and only use it for the purposes specified by us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

3.1 Access and Update:

You have the right to access, update, or correct your personal information. If you would like to review, modify, or delete the information we have collected from you, please contact us using the information provided at the end of this Privacy Policy.

 

3.2 Opt-Out:

You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly. However, please note that even if you opt-out, we may still send you non-promotional communications, such as those related to your orders or our ongoing business relationship.

 

Third-Party Links

Our Website may contain links to third-party websites, applications, or services. Please note that this Privacy Policy does not apply to those third-party entities. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, disclose, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us using the following information:

 

Head office address: 47-49 Progress St, Dandenong South, VIC 3175

Email: sales@itc-solutions.com.au

Phone: 1300 733 723

ABN: 40 093 940 900